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  2Coms Consulting Prvate Limited is hiring Technical Support Representative



Company Profile


2COMS is a Human Supply Chain company. With over 2500+ employees and a Pan India Presence, we offer a suite of services covering Talent Management, Talent Acquisition and Talent Creation Solutions, connecting more than 4000 professionals with over 70 clients every day.





Job Profile



Person should be a Graduate with 0 to 3 years of relevant experience
If 10+2 should have min 6months of experience in BPO

Any regional language is an added advantage for customer support role
Should have Excellent communication skills
Should have willingness to work in shifts.

Roles & Responsibilities :

Attract potential customers by answering product and service questions suggesting information about other products and services.
Open customer accounts by recording account information.
Maintains customer records by updating account information.
Resolve product or service problems by clarifying the customer's complaint determining the cause of the problem

selecting and explaining the best solution to solve the problem expediting correction or adjustment following up to ensure resolution.
Maintain financial accounts by processing customer adjustments.
Should be a sound technically and min one year experience in international technical support (VOICE)


If interested call 0n 9663587746 or drop ur cv at swetha.a@2coms.com
 


Work Experience

0 - 3 Year/s

Job Location

Bangalore

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Skill Set

Technical Support, Customer Support, IT Helpdesk

Address

2Coms Consulting Prvate Limited, Plot No. 36, 3rd Floor, Bowring Hospital Road, Off Infantry Road, Shivaji Nagar, Bangalore - 560 001

Tel/ Mobile

9663587746


E-mail Address


swetha.a@2coms.com  




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