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  Convergys India Services Pvt. Limited is hiring Technical Support Associates



Company Profile


Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare, technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.

Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs.




Job Profile



Candidate should have excellent English communication skills. Both Undergrad & Graduate Freshers are eligible (Tech Freshers- Only candidates with percentage below 50% are eligible). Must have good knowledge of basic computer operations.

Ability & willingness to learn & work in an International Voice program
Must be flexible with 24/7 Shift & Rotational Offs Environment
Courteous with strong customer service orientation

Dependable with proficient attention to detail
Should have good listening and responding skills
Willing to take up challenges and go extra mile to perform work responsibilities
Should have great interpersonal skills and ability to perform under pressure

Package Offered 2.55 Lpa to 3.85 Lpa*

Additional Benefits:

Medical Insurance , Life Insurance , Accidental Insurance, Dental Insurance, Gratuity, Education Assistance Plan, Doctor & Counsellors assistance
7pm to 7am Pickup/ Drop & added Transport allowance for self-travel
Employee / Corporate discounts with majority of the retail chains / hospitals


WALKIN @ Convergys this entire November from Monday to Friday
Time: 11:00 am to 5:30 pm

Venue:
Convergys India Services Private Limited
RMZ West End, DP Road, Aundh, Pune-07
Near Reliance Mart/ McDonalds,

To schedule an interview Call HR Ayesha - 9545558249
OR WALKIN @ Convergys Pune


NOTE: When scheduling / walking in for an interview for the above-mentioned position do not forget to mention 'BK VM' as the Job Code on your resume.
 


Work Experience

0 - 5 Year/s

Job Location

Pune

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Diploma, Others

Skill Set

Technical Support, International Voice Process, Customer Service

Address

Convergys India Services Private Limited, RMZ West End, DP Road, Aundh, Pune-07. Landmark: Near Reliance Mart/ McDonalds,

Tel/ Mobile

9545558249


E-mail Address


bibiayesha.killedar@convergys.com  




Apply Now   

* Send your updated resume directly by email.

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