Convergys India Services Pvt. Limited is hiring Technical Support Associates
Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare, technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.
Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs.
Candidate should have excellent English communication skills. Both Undergrad & Graduate Freshers are eligible (Tech Freshers- Only candidates with percentage below 50% are eligible). Must have good knowledge of basic computer operations.
Ability & willingness to learn & work in an International Voice program Must be flexible with 24/7 Shift & Rotational Offs Environment Courteous with strong customer service orientation
Dependable with proficient attention to detail Should have good listening and responding skills Willing to take up challenges and go extra mile to perform work responsibilities Should have great interpersonal skills and ability to perform under pressure
Package Offered 2.55 Lpa to 3.85 Lpa*
Medical Insurance , Life Insurance , Accidental Insurance, Dental Insurance, Gratuity, Education Assistance Plan, Doctor & Counsellors assistance 7pm to 7am Pickup/ Drop & added Transport allowance for self-travel Employee / Corporate discounts with majority of the retail chains / hospitals
WALKIN @ Convergys this entire November from Monday to Friday Time: 11:00 am to 5:30 pm
Venue: Convergys India Services Private Limited RMZ West End, DP Road, Aundh, Pune-07 Near Reliance Mart/ McDonalds,
To schedule an interview Call HR Ayesha - 9545558249 OR WALKIN @ Convergys Pune
NOTE: When scheduling / walking in for an interview for the above-mentioned position do not forget to mention 'BK VM' as the Job Code on your resume.