Techno Finvestrade (India) Pvt. Limited is hiring IT Technical Support Engineer
We at TechnoInfotech deliver products and solutions that enable organisation make best utilisaiton of opensource software for business communication, internet access and systems management. We Offer Solution like TechnoMail is a full featured, stable, reliable and scalable Email Solution build-on Enterprise Linux. Techno-Air fills the gap of effective control and convenience needed in diversified WiFi networks of any size of organisations.
We are seeking a motivated Technical Customer Support professional with 1+ years of Linux Server like Redhat / Ubuntu Server, Open Source Software with exposure to Mail-Server setup in Qmail, Postfix, Squid proxy, Virtualization and customer-management via ticket system, also ready to visit customer place.
Person should have minimum 1 years of experience in the role of customer relationship manager or technical support with Work on Linux. Experience in handling Linux Mail Server like Postfix & Qmail is must.
Experience in handling and resolving clients and customer queries is a must. Ability to extend work hours and handle client calls /issues at odd hours Knowledge of Perl/ PHP/ MySQL is preferred but not necessary. Should have excellent written and verbal communication skills.
Highly technology literate; quickly learns new applications and tools. Excellent organizational skills to handle multiple clients and situations at the same time. Programming experience is preferred from auto administration purpose.
Resolving all customer queries technological on Phone/ Email/ Visit. Working on Different Data-center & Customer Linux servers, including Virtualization, Mail-Server, Web-Servers. Developing and maintaining excellent client relationships.
1 - 5 Year/s
BCA/BCS, B.Sc, B.E./B.Tech, MCA/PGDCA, MCM/MCS
Technical Support, Virtualization, Linux Server, Qmail/ Postfix, Customer Support