Anram Solutions Private Limited, is having an opening with one of its Prestigious F500 Clients in Hyderabad
Position: IT Support Analyst (Permanent position with client)
Work Experience: 3 to 6 Years
Hours: Full Time
3+ years working in a service support environment with exposure to ITIL processes.
Experience of working in an ITIL environment, understanding how the end to end processes work across the organisation.
Ability to effectively identify issues, log and communicate to other personnel.
Ability to work well under pressure, ensuring a structured approach is maintained at all times.
An appreciation of ERP solutions, standards, tools and techniques.
Experience in a retail environment.
Experience of Application Support teams, (1st, 2nd and 3rd line).
ITIL Foundation qualification (V2 or higher).
Experience of IP Telephony.
Please revert with your updated profile to firstname.lastname@example.org
BCA/BCS, B.E./B.Tech, M.Sc, M.Tech, MCA/PGDCA, MCM/MCS