Wipro BPS (A division of Wipro Limited) is hiring Technical Support Associate
Company Profile	Wipro’s Business Process Services (BPS) is leading the industry’s game-changing march towards Next Generation BPS by rapidly scaling our capabilities to build a world-class organization. Our culture of excellence is deeply focused on creating business value and measurable outcomes for clients.
Job Profile	Urgent opportunity for Leading MNC (Location CBD Belapur) Designation : Sr. Executive- Technical Consultant (B1) Department : Technical Position Based Out of : Navi Mumbai Working Hours : 24/7 (Rotational & Night Shift) Eligibility Criteria : Any fresher GRADUATE are Hireable with Excellent Communication Skills Candidates completed Graduation in or before 2017 can only apply. Comfortable working in Rotational Shifts (Including Night Shift) Job Responsibility: Responsible for the following schedules/resolving customer cases and abide by the prescribed norms. Maintain the highest level of technical and process expertise, specific to the industry, client processes, applications/ utilities and products. Share the technical expertise, soft-skills and telephone etiquettes with the team. Maintain the highest level of soft-skills and telephone etiquettes. Handle cases/ schedules and escalations appropriately. He/ She is supposed to maintain 100 % quality in terms of documenting the cases with the required information (complete and detailed documentation of the resolution and the root cause) Documents to be carried for the interview : 2 Updated resume ( Refer - Tridha LPT-KOLKATA on top of your resume ) 2 Photo identity proof (Original + Photocopy) 2 Passport photographs . Transport Boundary Limit or Ready to Relocate : Central Line - Sion to Kalyan Harbour Line - Kurla to Panvel WESTERN LINE NOT HIREABLE Immediate Joining . FRESHERS WELCOME . Job Specifications : SharePoint : Active Directory, DNS, Global Catalogue, Exchange Server , Office 365, Cloud Computing, Windows Server, SQL, IIS Exchange : Active Directory, DNS Server, DHCP Server, Exchange, Windows Server Administration CRM : Active Directory, DNS Server, DHCP Server, SQL, IIS, Dynamic CRM SFB : Active Directory, DNS Server, DHCP Server, client/server technology, cloud computing MCP / MCSE/MCSA Certifications preferred For further query please call 8902400088 or share your resume tridha.mukherjee@wipro.com or Directly walk-in to Wipro BPS, Bldg No.7, 3rd Floor, Above CBD Belapur Railway Station Complex, CBD Belapur, Navi Mumbai
Work Experience	0 - 4 Year/s
Job Location	Mumbai
Qualification	B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech
Skill Set	Technical / Customer Support, Technical Troubleshooting
Address	Wipro BPS, Bldg No.7, 3rd Floor, Above CBD Belapur Railway Station Complex, CBD Belapur, Navi Mumbai
Tel/ Mobile	8902400088
E-mail Address	tridha.mukherjee@wipro.com