Teamware Solutions (Quantum Leap Consulting) is hiring Technical Support Engineer
Teamware Solutions is a professional services firm with core expertise in staffing and Established in 2003. We have about 1600 professionals working with us. We are a global company with presence in India, USA, Middle East and Singapore.
Candidate should be Any Graduate with Technical/ professional expertise is demonstrated through problem solving, applying technical knowledge, and product and service management for the functional area. Possesses, acquires, and maintains the technical/ professional expertise required to do the job effectively and to create effective customer solutions.
Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services, Gather customers information and determine the issue by evaluating and analyzing the symptoms Diagnose and resolve Technical hardware and software issues
1 - 4 Year/s
B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech
Technical Support, Customer Support, International Voice Process