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  Sutherland Global Services Pvt. Limited is hiring Technical Support Engineer

Company Profile

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining design-thinking insights and data-driven analytics. We complete 43 million transactions a month on a digital backbone that spans 19 countries around the world for more than 120 clients. By implementing winning strategies across entire businesses and customer lifecycles, we’re able to accelerate performance and help clients achieve the high-impact outcomes they’re looking for.

Job Profile

Candidate should have good understanding of SAN & NAS hardware, core, MCC (MetroCluster), Storage-Based Data Protection,
Must have In-depth knowledge of Windows Registry, Windows Client, Operating System, user profiles and security and server-based software
Must be familiar with networking protocols and OSI levels from 2-7 and hardware. Network protocols, Switches, Hubs etc.

Windows Filesystem understanding and working knowledge of data protection are backups, restores, disaster recovery.
Understand Performance Monitoring tools such as On Command
Ability to debug, how to read debug and what it means.
Mechanisms involving local snapshots

SAN: Covers the troubleshooting of initiator/ targets relationships using block level protocols (iSCSI and FCP), along with Fiber channel switch
NAS: Covers the troubleshooting of client/ server / Storage relationships using file level protocols (CIFS and NFS), generic Networking issues (internal or external)
Virtualization concepts - Hypervisor and/ or VMWare ESXi
Clouds fundamentals - AWS, Google Cloud and MS Azure

Work Experience

1 - 4 Year/s

Job Location



B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Skill Set

Technical Support, International Voice Process


Recruiter Name: Daya

Tel/ Mobile


E-mail Address  

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