One97 Communications Limited is hiring Technical Support Engineer
Paytm is India's largest mobile payments and commerce platform. It started with online mobile recharge and bill payments and has an online marketplace today. In a short span of time we have scaled to over 158mn registered users and more than 90mn monthly transactions. Paytm is the consumer brand of India's leading mobile internet company One97 Communications. One97 investors include Ant Financial (AliPay), SAIF Partners, Mediatek, Sapphire Venture and Silicon Valley Bank. We strive to maintain an open culture where everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. Our team spends hours designing each new feature and obsesses about the smallest of details.
Education Should be an Engineering graduate (B.Tech/ MCA) Experience Minimum 2+ years of experience Job Location: Noida
Candidate must be aware of basics of Java and web based languages and its deployment environment, SS7, PRI. Relevant experience on few CTI platforms like HPOCM, Avaya, Contarra etc. Should have understanding of SLA, ticketing tools.
Behavioral Competencies Should be a team player/ Adaptive/ Sincere and Disciplined/ Preference would be given to the candidature with telecom/ VAS background/ ecommerce. Should have worked on Windows and Linux platform. Work Based Competencies
1. Good analytical and troubleshooting skills. 2. Hands on experience on Windows and Linux environment. 3. Knowledge of telecom domain will be an added advantage. 4. Knowledge on SQL, Writing SQL queries and their execution. 5. Task Planning and execution. 6. Team handling. 7. Roaster Management.
In case you are interested , please share your updated resume at firstname.lastname@example.org with the subject line ' RESUME FOR TECH-SUPPORT'