Oracle India Private Limited is hiring Product Support Engineer
At Oracle, we empower businesses that are changing the world by providing them with the world's most complete integrated Business Software, Systems and Cloud technology. We are a global company focused on helping top talent reach their full potential. At Oracle, we are offering you a world of opportunity and an undeniably great place to work. As part of our team you'll work in an exciting, high-energy environment, collaborating with some of the sharpest minds in the industry.
We are looking for highly analytical and articulate individuals to provide high quality technical support for the Oracle Utilities Services Applications Product set. This position is for an analyst in the Utilities Applications Support Team.
Qualifications & Skills:
Degrees in Computer Science, Engineering, or Business Administration 3+ years in a Technical Support, Development or Consulting position. Previous experience with any of the following products:
Oracle WebLogic Server Java Unix / Linux Database / SQL Oracle Data Integrator Oracle GoldenGate Oracle Business Intelligence Enterprise Edition Oracle Enterprise Manager Oracle Application Development Framework Oracle Utilities Products Excellent understanding of the utilities business is a plus. English proficiency. Excellent communication and interpersonal skills. Excellent problem solving skills.
Providing real time responses to our customers inquiries. Interact with our customers via the telephone, web and other electronic channels. Become a skilled engineer by working with a wide range of Oracle products. Research, re-create and test issues. Create knowledge notes for resolved issues. Act as a team member that contributes to solutions and customer satisfaction. Adapt to a fast paced and changing technical environment. Manage your time to effectively address all of your customers needs.